White Papers

 

Displaying 1–12 (of 12)

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Title Popularity * Date
Customer Centricity, Master Data and the 360-Degree View Summary
When reviewing the popular literature on customer data integration and master data management, a frequently recurring business driver is the ability to establish a “360-degree view of the customer.” This concept has turned into the holy grail of comprehensive customer intelligence. This paper provides questions that should be considered and reviewed during any project designed to deliver a 360-degree view. By using these questions for preliminary guidance, one may clearly articulate where the business can derive value, determine performance metrics and thresholds, and improve the chances of success. The paper then explores how information sharing and identity resolution combine to show the connection between MDM and enterprise customer centricity.

Topics: Information Quality (IQ), CRM, Data Quality, Data Warehousing, Master Data Management (MDM), Customer Data Integration
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06-05-2010
Finding an Upside in the Downturn with Data Quality Summary
The current macroeconomic malaise means organizations in almost every sector are finding it tough. Although companies are relying even more on IT systems to run their businesses in a leaner and meaner fashion, new IT investments are invariably impacted as well. CIOs are left scratching their heads on how to sustain and fund important information management projects such as master data management (MDM) and data quality. This paper from Ovum, a leading research firm in technology, telecommunications and other business sectors, describes why a rigorous data quality program is now a business imperative rather than a luxury.

Topics: Information Quality (IQ), Information Management, Data Quality, Master Data Management (MDM), Data Governance, Data Management
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06-05-2010
A Guide to the Value of Reliable Data in Manufacturing Summary
The impact of unreliable data on manufacturing can be so negative that the return from investing in the people, processes and technologies needed to establish enterprise data governance will more than outweigh the cost of implementing such a program. This white paper by Mike Ferguson from Intelligent Business Strategies explores how reliable, trusted data can contribute significantly towards reducing unnecessary operational costs, avoiding customer dissatisfaction and cash flow problems for manufacturing companies.

Topics: Data Warehousing, Information Management, Data Quality, Data Governance, Information Quality (IQ), Data Management
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06-05-2010
Who Ensures Clean, Consistent Data? (Hint: It’s Not Just IT) Summary
Inaccurate customer data costs businesses a staggering $611 billion annually. This TDWI report explores real-world solutions for strengthening alliances between business and IT, investing in technology that corrects data at its entry source, and solving data accuracy and standardization issues.

Topics: Information Quality (IQ), Business Intelligence, Data Quality, Data Warehousing, Data Profiling, Data Stewardship, Business Analytics
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27-04-2010
The State of Data Summary
This series of insightful, timely articles strikes at the heart of data quality and data integration challenges. Included here is a close look at harnessing the exploding volumes of unstructured and semistructured data, which so many companies are struggling to tame and leverage for true business value.

Topics: Information Quality (IQ), Data Quality, Data Integration, Data Profiling, Data Migration, Data Stewardship, Data Management
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29-03-2010
From SOA To SaaS: How SaaS is Driving New Opportunities in Application and Data Integration Summary
Shrinking IT budgets in the recessionary economy will make the software-as-aservice model a more viable alternative than the traditional license model for new software investments, which will in turn offer new opportunities for integration software vendors that should far exceed the integration opportunities offered by service-oriented architecture. Worldwide, SaaS in the four largest application sectors — customer relationship management, enterprise resource planning, collaboration and content management, and human capital management — is expected to grow more than 27% this year to $7.9bn, and grow over 25% next year to $9.9bn, according to research by The 451 Group’s Tier1 Research subsidiary. The US market will account for nearly two-thirds of that spending, although Asia-Pacific will be the fastest-growing region.

Topics: Data Integration, CRM, Service Oriented Architecture (SOA), SaaS (Software as a Service)
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09-03-2010
Total Data Quality – Just What the Doctor Ordered Summary
A medical university needed to cleanse and integrate data from disparate and multiple data source systems – a difficult, time-consuming and costly task. Read how the university cost-effectively synchronized its business processes using tools readily available for Microsoft SSIS.

Topics: Information Quality (IQ), Data Quality
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27-02-2010
Human Process Management for Regulatory Compliance Tracking Summary
With increasing regulatory, legal and operational risk management obligations, companies face a mounting challenge to comply with an ever growing number of government regulations. This white paper suggest human process management systems (HPMS) as a solution for regulatory compliance tracking.

Topics: Data Governance, Business Process Management (BPM), Compliance, Analytics
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22-10-2009
Effective Data Governance Summary
Too often companies implement data profiling tools and techniques, only to execute their new found capabilities as a one-time event. They are missing the true value of introducing profiling technologies to their organization to uncover surprises, known and unknown, within the data they are representing as trustworthy to their organizational stewards. This white paper goes over the experience-based attributes of what makes an effective data governance program.

Topics: Information Quality (IQ), Data Profiling, Data Governance
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21-08-2009
The ROI of Data Governance: Seven Ways Your Data Governance Program Can Help Save You Money Summary
In difficult economic climates, responsible leaders look for opportunities to contain costs. Data governance programs are well positioned to assist in these efforts. This white paper from Gwen Thomas of the Data Governance Institute outlines seven ways that data governance and stewardship programs can help manage costs and a mechanism for quantifying the return on investment (ROI) for those contributions.

Topics: Data Governance

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13-08-2009
High Precision Matching at the Heart of Customer Data integration Summary
The quality of your CDI solution is only as powerful as the quality of your matching engine.

Topics: Data Governance
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15-05-2009
Three Blind Men and an Elephant - The Power of Dashboards Summary
Learn to expand your analytical reach and comprehension by viewing data in dashboards. Stephen Few, Principal of Perceptual Edge, reveals how dashboards make it easy to shift from one perspective to another while exploring and analyzing data, and pursuing every question that arises during the process.

Topics: Analytics, Business Intelligence, Performance Management, Dashboards
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26-01-2009

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