Jill is a partner with Baseline Consulting, a data integration and business intelligence (BI) services firm. She is an internationally recognized speaker and writer on the topic of the business value of technology, and has been featured in the Wall Street Journal, CIO Magazine, Intelligent Enterprise and Newsweek.com. Jill leads the Customer Data Integration, Master Data Management and Data Governance channel for the BeyeNETWORK, and blogs regularly on those and other IT-related topics. She is the author of two acclaimed books, e-Data, which introduced enterprise data to business executives, and The CRM Handbook, which was the best-selling book on the topic of customer relationship management. Her latest book, Customer Data Integration: Reaching a Single Version of the Truth – co-authored by Baseline Partner Evan Levy – was recently published by John Wiley & Sons.

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